Privacy Policy

Last updated: November 26, 2025

1. Introduction

FrescAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image analysis services. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address, name, and any other information you choose to provide.
  • Images: You may upload images to our service for analysis. We process these images in real-time and do not store them on our servers after analysis is complete.
  • Payment Information: If you subscribe to a paid plan, we collect billing information through our payment processor. We do not store your full credit card details on our servers.

2.2 Automatically Collected Information

  • Usage Data: We collect information about how you use our service, including the number of analyses performed, features accessed, and time spent on our platform.
  • Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze service usage.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your image analysis requests
  • Manage your account and subscription
  • Send you service-related communications
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Enforce our Terms of Use

4. Image Processing and Storage

When you upload an image for analysis, we process it using AI models to generate analysis results. We do not store your images on our servers. Images are processed in real-time and immediately deleted after analysis is complete. Only the analysis results are stored in association with your account for your reference. We use industry-standard encryption to protect images during transmission.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, cloud hosting, and analytics. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with your explicit consent or at your direction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information and analysis results for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes. As stated above, we do not store uploaded images after analysis is complete.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided in the Contact section below.

9. Children's Privacy

Our service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze service usage, and assist with our marketing efforts. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

12. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (though we do not sell personal information).

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website or at the contact information provided on our website.